browser not working on established VPN

[pfeifferc]

Hi ! 

on one machine, if our common used VPN IP-Sec tunnel is established, web based browsing can't find any webpages.("no internet")

DNS is ok -so names are resolved !

Maybe this is a client specific setting - we checked that but no obvious differences

kind regards christoph

[VinayHM]

Check the route print and identify the outgoing interface.

[hst1]

Hi Team,

Please do collect the SSL VPN debug and check if the matched portal has the web mode enabled.

 if still facing the issue do check the local logs in the FortiGate device and so update the sniffer output for one of the sample destination.

Regards 

Harshavardhan

[filiaks1]

If the traffic is going to the fortigate check if the forti has access to internet and if needed do split tunnel and also split tunnel for DNS as maybe the Forti can't resolve the FQDN using the internal DNS.

Enabling split tunnel feature for SSL VPN... - Fortinet Community

Split DNS support for SSL VPN - Fortinet Community

execute ping / telnet and diagnose test application dnsproxy 6 www.google.com are useful if the security and routing are correct on the firewall for testing. For rooting issue also do debug flow Debugging the packet flow | FortiGate / FortiOS 7.6.3 | Fortinet Document Library