Fortigate on FIrmware 7.2.3
I have a mikrotik router connecting to a Fortigate 200HA-Cluster via IPSEC.
The externalSite has multiple Subnets, so a GRE Tunnel (over the IPSEC) connects from the Mikrotikrouter to handle the routingrules on the mikrotikside.
I have firewallrules, allowing access to different subnet on the externalSite.
One Subnet on the external side should now use the WAN from the mainsite.
I am routing the 0.0.0.0 via the GREoverIPSEC-Tunnel to the Forti and then make a NAT.
This works fine MOSTLY. Latency, performance, etc. everything is fine.
Youtube.com (and nearly every other website i tested) works fine.
BUT: a group of specific websites doesnt open at all, i get a timeout.
So opening up eg speedtest.net, www.telekom.de oder www.a1.net is not possible.
Maybe its a conincidence, but alle these sites are either speedtestproviders or ISPs
Any idea how I can debug this?
I already thought its an MTU issue and adjusted the MTU on the external site to the MTU of the Fortigate.
If I call an external MTU check (LetMeCheck.it) i get a MTU of 1500 as a result.
The Fortigate tells me the MTU of the GRE Tunnel ist 1396.
Could this be a pointer or is it a red hering?
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Hi Kellermeister111,
Please share the packet capture for one non-working website from Fortigate.
# diag sniffer packet any "host <server IP address>" 6 0 a
No packets are arriving, the trace is empty.
I tried to debug this further:
I have one machine PC1 which is connected via the gre tunnel, and a second machine PC2 that connects directly.
on both machines I can ping eg. speedtest.net properly (this will show in the sniffer trace also)
if I make a ping with the size of 1472 it will fail on PC1 but will be rewarded on PC2
A ping test with no-defrag delivers different results:
PC1 has an maximum datasize of 1396
PC2 has an (expected) maximum datasize of 1472
I assume now that the HTTP-request from PC1 will get a response with an MTU of 1500 and gets dropped on the GRE Tunnel with the MTU of 1414.
If a send data over the gre directly from the forti the gre tunnel works fine (probably the direct interface honors the mtu of the gre properly)
Please advise: do I understand the issue properly? how can I prove that this is really the issue? and how could I fix it (if its the issue).
thx
Gerhard
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