best practice to control Fortimail Cloud user license

[Jackchenwork]

I am wondering how Fortimail Cloud customers are managing your license count, specially when your mail system allow single user mailbox have multiple email addresses?

For example, we can have same mailbox with following allowed email addresses :

jsmith@mycompany.com

john.smith@mycompany.com

john@mycompany.com

jsmith@mycompanyalternativename.com

...

We have already enabled "Recipient Address Verification" via SMTP, but all those addresses are valid recipient. Fortimail Cloud is treating them as different mailboxes. 

We have tried to setup "user alias", but it doesn't seem reduced Fortimail's license count, also it's a lot of work to manage so many email alias trough Fortimail Cloud UI.     Fortimail Cloud Console doesn't allow paste; also REST API seems can not be enabled on Fortimail Cloud.

Thanks for any feedback.

[DiegoV79]

Hello,

I am also interested in the topic.

[Cajuntank]

Same here. I am getting burned up with licensing due to my users having at least 1 alias for their email left over from years ago...eg... jpublic@domain.com or Joe.Public@domain.com

and it using 2 licenses for that user. Alias creation looks to be a very manual process and will take time, but will it reduce my license count once done?