DescriptionThis article describes the essential measures to take when dealing with loopback interfaces, especially since the delete option is not available for them.ScopeFortiGate.Solution When creating a Loopback interf...

DescriptionThis article provides the various reasons and resolutions for a specific session not being offloaded to NPU.ScopeFortiGate.Solution To clarify the underlying reason, it is essential to first gain a comprehensi...

DescriptionThis article explains how to troubleshoot and display dialup IPsec VPN user identities in the 'Firewall Users' widget within the 'Assets & Identities' dashboard.ScopeFortiGate.Solution When a client authentica...

DescriptionThis article describes a few important traffic shaping considerations for NP7 platforms, available options & recommendations.ScopeFortiGate NP7 platforms / FortiOS 6.4, 7.0, 7.2, 7.4, 7.6. A list of NP7 proces...

DescriptionThis article describes how to view and audit the files being scanned and classified by FortiSanbox on FortiGate Cloud.ScopeFortiGate using Inline Scanning to FortiSandbox (FortiGate Cloud).Solution When using ...

DescriptionWhen upgrading a FortiGate HA (High Availability) cluster, it is possible for the secondary unit to fail during the upgrade process, resulting in a broken HA cluster. This article describes a step-by-step guid...

DescriptionThis article describes how to handle a scenario where Google is or other websites are unexpectedly blocked from the internal DNS.ScopeFortiGate.Solution With certain internal DNS setups, google.com or any othe...

DescriptionThis article describes the TCP state machine using output from the 'diagnose sys session stat' command.ScopeFortiGate V7.2.Solution When using 'diagnose sys session stat' to retrieve session statistics on a Fo...