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ahmedfathy9414
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Created on ‎08-27-2024 01:43 PM Edited on ‎08-27-2024 01:45 PM

auto start policy with UTP for shipped HW 1y ago

Dears

Appreciate your support to advise with expected action here for below scenario:

 

I purchased standalone fortigate 100F without forticare or any license 1 year ago and still not registered till now and now I want to order UTP bundle license for it

During activation of this new UTP license, would be effected by AutoStart policy and maybe license will be backdated?

 

And if so , all UTP bundle will be effected or only forticare/warranty RMA part?

 

Best Regards;
Ahmed Fathy Gaber || Telecom Egypt || M: +201555261404
Best Regards;Ahmed Fathy Gaber || Telecom Egypt || M: +201555261404
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ap
Staff
Staff

Created on ‎08-28-2024 01:40 PM

Hi @ahmedfathy9414 ,

 

Our customer service team can assist you with this query. I will suggest you to create ticket with them.

 

Regards,

Ankit

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