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Fegom
New Contributor

auto-completion error

The user name (ID) is not automatically saved during VPN login after the recent Forticlient vpn application update.
(The password is automatically saved.)

There is a hassle of having to type your ID daily when using it in the field.

Before the update, there was no problem with the auto-completion function. Please check it.

5 REPLIES 5
ebilcari
Staff
Staff

Is the option "Save login" selected in VPN Connection configurations under Authentication field?

savelogin.png

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
Fegom
New Contributor

Thank you for your answer.
However, i cannot find the Authentication field on the Forticlient vpn mobile screen.

vpn1.jpg

 

 

Fegom
New Contributor

The mobile login screen and setting screen are as follows.
It's different from your screen.

vpn2.jpg

ebilcari

try to disable Prompt User Credentials

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
Fegom
New Contributor

If disable Prompt User Credentials and try to log in, an authentication failure statement appears and must re-enter my ID each time.

User ID will not be automatically saved..

*Changing the USER NAME from the settings will reset as it was.

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