apache service-specific error code 1 ems

[echacon]

Hello Guys, I upgraded EMS version 7.2.4 to 7.2.5, the installation finished correctly, when I go to run the console it does not work and gives the following error:
Failed to load URL https://localhost/with error ERR_CONNECTION_REFUSED (-102)

apache service does not start

[AEK]

Hello

Try restart Apache like explained in the tech tip:

https://community.fortinet.com/t5/FortiClient/Technical-Tip-EMS-Failed-to-load-URL-https-localhost-w...

[Bearpark]

I have the same issue. I am unable to start Apache Service even after running command 'net stop http'

[AEK]

Then you may need to check in the Apache log files. Or you can still open a ticket.

[echacon]

Certificate and private key localhost:443:0 from C:/Program Files (x86)/Fortinet/FortiClientEMS/Apache24/conf/ssl.crt/FCTEMS1005092.1.cert and C:/Program Files (x86)/Fortinet/FortiClientEMS/Apache24/conf/ssl.key/FCTEMS1005092.1.cert.key do not match
AH00016: Configuration Failed

[AEK]

Good catch! I think this is sufficient cause to prevent Apache from starting.

However I can't find in the documentation how to change the certificate from other than the EMS GUI (which now is not working for you).

Hope some experienced member can help with this.

[echacon]

The solution was given to me by fortinet, because it is a bug in version 7.2.5, they made me run a script to regenerate the certificate.

[contact-it]

We can also have the script in the question too.

[Tom92]

hello do you have the script to modify this certificate ?

[Ragman]

Having the same issue and cert errors in Apache logs. Any chance of sharing that script?