good day
since about an hour the fortigate blocks almost all internet sites. is it possible that an update in the dns filter is broken? we have 4 Fortigate 61E in different location in use. If I disable the DNS filter in the ipv4policy (LAN-WAN) everything works fine again.
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Hi
Can you share the error ? Does FG to fortiguard was stable ?
Hi Mogli,
Please help us with the output of
config sys dns
sh full
Also, please confirm if all the 4 Fortigates had the same issue at the same time? Could you confirm if they are connected to each other?
Regards,
Vimala
Hi Mogli,
As per the detail shared by you after disabling the DNS filter, it started working in this case you need to check the Fortiguard connectivity status at the time of issue
exec ping service.fortiguard.net
exec ping update.fortiguard.net
exec ping guard.fortinet.net
dia debug rating
Regards
Priyanka
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Hi Mogli,
As per the problem you mentioned, it seems to be matching the behavior in below link. Please check below link and try the workaround:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Web-Page-Blocked-error-when-users-tr...
Regards,
Parteek
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