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JonathanFurtado
New Contributor

all day calls for authentication on the same schedule

I have a 60d FortiGate integrated to my domain for internet authentication , every day 16:00 have to authenticate again for my browser with a User Network to regain internet. Anyone know tells me how to solve this problem ?

1 Solution
Luiz_Alberto_Camilo
New Contributor III

Jonathan, 

 

It looks like you arrive at 08:00am and do your login which authenticate you on the network and generates an "login event". after 08:00 straight, your session expires. It looks like after you arrive, no further login is made or no communication is going through to validate that you're still logged. 

 

Do you use FSSO ? what's your "dead entry timeout" ?

Do you have windows firewall enabled ?

Do you have remote registry enabled ? 

 

Your FSSO tries to "pool" you at "verify" times. After sometime, it gives up removing you from the "logged users" list, and consequently you have to login again. 

 

Check the logs from your FSSO to check for more information of what's going on. search for your IP address. 

 

Best regards. 

 

 

Luiz Alberto Camilo NCT São Paulo www.nct.com.br NSE-5 Expert

View solution in original post

Luiz Alberto Camilo NCT São Paulo www.nct.com.br NSE-5 Expert
2 REPLIES 2
Luiz_Alberto_Camilo
New Contributor III

Jonathan, 

 

It looks like you arrive at 08:00am and do your login which authenticate you on the network and generates an "login event". after 08:00 straight, your session expires. It looks like after you arrive, no further login is made or no communication is going through to validate that you're still logged. 

 

Do you use FSSO ? what's your "dead entry timeout" ?

Do you have windows firewall enabled ?

Do you have remote registry enabled ? 

 

Your FSSO tries to "pool" you at "verify" times. After sometime, it gives up removing you from the "logged users" list, and consequently you have to login again. 

 

Check the logs from your FSSO to check for more information of what's going on. search for your IP address. 

 

Best regards. 

 

 

Luiz Alberto Camilo NCT São Paulo www.nct.com.br NSE-5 Expert

Luiz Alberto Camilo NCT São Paulo www.nct.com.br NSE-5 Expert
JonathanFurtado

Luiz Alberto Camilo Thanks ! Really start my session at 8:00 am , FSSO use and changed the time of the " dead entry timeout" and solved my problem the session expires no longer 16:00 pm

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