Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Dubos
New Contributor III

accidentally rewrote the interface

I was setting up SNMP and it was written in the instructions that "if you have a HA cluster, then you need to reset the interface" but I indicated the one that was connected. And the second device from the cluster is unavailable because it is Active-Passive. (Fortigate 600D-LENC, firmware version 5.4.0)
How do I regain access to the device?
If I connect via COM port, what should I write?
Should I write the same way as when I replaced it, just specify the previous address?


With respect,

Daniil Dubosarskij

cit.rkomi.ru

With respect, Daniil Dubosarskij cit.rkomi.ru
10 REPLIES 10
Debbie_FTNT

Hey Dubos,

yes, switching one of the heartbeat interfaces with the HA management interface would cause some issues. Great that you found it, and I will make a note that in cluster issues, the HA configuration of both units should be compared to ensure the issues are not down to different interfaces selected for management, for example.
Cheers!

+++ Divide by Cucumber Error. Please Reinstall Universe and Reboot +++
Labels
Top Kudoed Authors