Hi, I present the situation as below:
Web Filter access_level_5 as follow:
In Logs Forward Traffic and Web Filter there is no information about the reason why videos are blocked. In logs there is info that traffic is going by [Firewall Policy] access_5 policy – which is right.
Could you help me to find the reason of this situation?
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Dear,
Sorry but I can't find this information in your post, maybe you need to unable "Restrict YouTube Access" in your WebFilter.
Hi, all is disabled.
Hello,
I have already use FSSO in the past. Sometimes, my first FSSO rule doesn't work correctly and some packets match in another policy below my FSSO policy.
You can try to add a "backup" policy without FSSO with all permissions below your FSSO rules, with this solution you can see what you need to add in your FSSO policy "level 5"
Regards,
Can you double check which policy is getting applied for youtube traffic for those users, either safe search or restricted mode should do this setup
if you keep plain policy (no utm) with the same fsso users as source are you still facing the same issue, if yes there is high chance youtube traffic is going through different policy.
Hi @SebastianRozycki ,
As a troubleshooting action plan please check whether applied policy has the hit count.
Further you can check the traffic log and ensure if the traffic is passed through intended firewall policy.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1548 | |
1032 | |
749 | |
443 | |
210 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.