I create acces files Firewall Policy to WAN by FSSO user.
Was created users’ suitable category [Web Filter] (access_level_1, access_level_2 … access_level_5 with restricted access (e.g. radio streaming, social media, cloud drivers).
For each policy [Firewall Policy] (example access_1, access_2 … access_5 was created users’ suitable category [Web Filter] (access_level_1, access_level_2 … access_level_5 with restricted access (e.g. radio streaming, social media, cloud drivers).
Problem, which I can’t solve is that users with full access (access_level_5) have filtered YouTube content. Some of videos are not searched, comments below do not load. Info from YouTube is like this: “Some results have been removed because your network administrator has enabled Restricted Mode.”.
Web Filter access_level_5 as follow:
Feature set: Proxy-based
FortiGuard Category Based Filter: Allow
Security Risk - Block
Serch Engines – all blocked
Static URL Filter – all blocked
Rating Options – enabled Allow website when a rating error occurs
Proxy Options – Allow only HTTP POST Action
In Logs Forward Traffic and Web Filter there is no information about the reason why videos are blocked. In logs there is info that traffic is going by [Firewall Policy] access_5 policy – which is right.
Could you help me to find the reason of this situation?
Can you double check which policy is getting applied for youtube traffic for those users, either safe search or restricted mode should do this setup if you keep plain policy (no utm) with the same fsso users as source are you still facing the same issue, if yes there is high chance youtube traffic is going through different policy.
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