I'm using FortiClient EMS 7.0.7, to day i'm login and see there is no Global site at the top right conner.
i Try to connect with URL = Global it's responded "Your account has been disabled due to inactivity for this site. Please contact an EMS admin for assistance"
So i'm also login with administrator but not work.
Anyone got this problem?
The admin user can't be disabled for inactivity. You need to login as admin and enable the disabled account.
Ref: https://docs.fortinet.com/document/forticlient/7.2.4/ems-administration-guide/961915
You can then change the inactivity period (if needed) in menu User Settings > Allowed inactive days.
User | Count |
---|---|
1922 | |
1144 | |
769 | |
447 | |
277 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.