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bvne404
New Contributor

Your account has been disabled due to inactivity for this site

I'm using FortiClient EMS 7.0.7, to day i'm login and see there is no Global site at the top right conner.

i Try to connect with URL = Global it's responded "Your account has been disabled due to inactivity for this site. Please contact an EMS admin for assistance"

So i'm also login with administrator but not work.

Anyone got this problem?

1 REPLY 1
AEK
SuperUser
SuperUser

The admin user can't be disabled for inactivity. You need to login as admin and enable the disabled account.

Ref:  https://docs.fortinet.com/document/forticlient/7.2.4/ems-administration-guide/961915

You can then change the inactivity period (if needed) in menu User Settings > Allowed inactive days.

AEK
AEK
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