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Yahoo Messenger 8.0 is not working when I use internet through Fortinet Box

My problem is that when I use internet through Fortinet so Yahoo never works but when I connect dial up on the same pc its working fy9. I have updated the firmware too but still no vain. Can you please help me out from this problem? Thanks in advance.
15 REPLIES 15
abelio
Valued Contributor

By default all IMs are set to block which is silly if you ask me.
Yes and no; it depends of number of IM users you have in each side. I.e: if your ' IM allowed' users number are considerably lower than your ' IM denied' users, blocking ALL and define a few exceptions is a good option

regards




/ Abel

regards / Abel
FortiRack_Eric
New Contributor III

Check also the latest patch release for your MR, often these contain updates for the IM variations

Rackmount your Fortinet --> http://www.rackmount.it/fortirack

 

Rackmount your Fortinet --> http://www.rackmount.it/fortirack
20twenty
New Contributor

We had exactly the same thing with Skype and MSN not working (we dont use Yahoo). Sounds unlikely and obscure but our fix was to go into the relevant protection profile for your piolicy, content archive section then deselect ' Display content meta-information on the system dashboard' for http and https traffic. After that, IM & P2P working like a dream again.
lmuir
New Contributor

We had exactly the same thing with Skype and MSN not working (we dont use Yahoo). Sounds unlikely and obscure but our fix was to go into the relevant protection profile for your policy, content archive section then deselect ' Display content meta-information on the system dashboard' for http and https traffic. After that, IM & P2P working like a dream again.
You serious?
20twenty
New Contributor

Absolutely. I wouldnt have believed it myself nor can i take credit for the fix...it was suggested i tried it by a pre sales guy at Fortinet. We' re running two 800' s in A/P HA, 3.0 MR6. I can replicate it all day long....tick show http and http metadata on dashboad and we loose all im & P2P, take the tick out and it immediately starts working again.
lmuir
New Contributor

...deselect ' Display content meta-information on the system dashboard' ....
Doesn' t work in my case.
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