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Shailendra
New Contributor

Windows Agent Issue

Hi Team,

I have installed windows agent in test server and that is working fine after doing all the troubleshooting. like we have to configure event forwarding from collector to supervisor. I am getting logs for the same.

But issue is that when I installed the agent in production server, all agents are showing disconnected.

I have researched a lot about this issue but not getting help. 

Request you to please help in this situation. Thanks in advance.

FortiSIEM 

Shailendra Yadav
Shailendra Yadav
1 Solution
Anthony_E
Community Manager
Community Manager

Hello Shailendra,

 

I found this KB article which can be helpful:

https://community.fortinet.com/t5/FortiSIEM/Windows-Agent-Registration-Troubleshooting-Tips/ta-p/193...

 

Could you please tell me if it helps?

 

Regards,

Anthony-Fortinet Community Team.

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2 REPLIES 2
Anthony_E
Community Manager
Community Manager

Hello Shailendra,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Shailendra,

 

I found this KB article which can be helpful:

https://community.fortinet.com/t5/FortiSIEM/Windows-Agent-Registration-Troubleshooting-Tips/ta-p/193...

 

Could you please tell me if it helps?

 

Regards,

Anthony-Fortinet Community Team.
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