Windows 8.1 IE App problems

[sirhartmann]

Hi

We're using FortiClient with sslVPN to connect to HeadQuarter.

All traffic goes into the tunnel (no split tunnel).

When I use normal IE on W8, everything is working fine.

But when I use the IE app (Tablet mode) I'm not able to view a website.

The strange thing is, that I can see internal websites and external websites opened by IP address.

With wireshark I can see, that a DNS request doesn't goes into the tunnel but I don't know why.

Can someone crosscheck this with a W8 and sslVPN?

Thanks for your feedback.

Best

D

[Shawn_W]

any update?

[Chris_Lin_FTNT]

It seems IE app depends on dnscache service. 5.2.3 FortiClient by default will stop dnscache service when SSL is connected, thus affect IE app.

This behavior is configurable in the registry:

32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Fortinet\SslvpnClient\WinDnsCacheService

64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Fortinet\SslvpnClient\WinDnsCacheService

You can try changing its value to 1 (means don't touch it), or 2(means restart it), then IE app DNS should work.