Windows 11 / Forticlient

[Mhblanchette]

Hi,   I'm working from home with my personnel laptop, using FortiClient as VPN to access my computer at the office. Never had any problems with the remote access for the past year before 3 or 4 weeks ago.

Here are the notifications I have : 

I have upgraded to Windows 11 in October. I was wondering if this could be the source of my problems. Any of you have had issues with that ? 

Please note that French is my first language sorry for the mistakes  !   Regards, Marie-Hélène 

[mr_vaughn]

Forticlient 6.4.7 and 7.0.2 have Windows 11 support now.

Anything older is not support or tested.
https://docs.fortinet.com/document/forticlient/6.4.7/administration-guide/646779/installation-requir...

1. Note VPN client settings & backup them up
2. Remove Forticlient
3. Check your computer hardware is supported in Windows 11 (mostly nic/wifi)
4. Updated your NIC/WIFI Drivers for your hardware.
5. Update nic/wifi firmware if possible
6. Install Forticlient 6.4.7 or 7.0.2 or newer builds
7. Configure your VPN connection from scratch/new profile.