Hi, ive been using this Installer since release and it has been working fine until recently. Now when trying to open the application im presented with the "A JavaScript error occurred in the main process", followed by "cannot read property TraceLog of null". I know this has been reported a number of times with previous versions and I've tried the C++ suggestions but nothing is working, any assistance would be appreciated.
Thanks
Hi
Wat was the last change(s) before the issue?
Hello,
I have exactly the same problem on several computers. The problem started after Windows updates.
Try check what was the update that impacted your FCT (NIC driver, some library, ...) then check if you can rollback this update.
| User | Count |
|---|---|
| 2750 | |
| 1419 | |
| 812 | |
| 741 | |
| 455 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.