Hey Costas. Client support has seen a few reports of this issue, which their team is investigating. In the meantime, you can try the following workaround: 1. Uninstall FortiClient VPN. 2. Reboot your PC. 3. Download the latest version of FortiClient VPN from their website. 4. Install the latest version of FortiClient VPN. 5. Reboot your PC again. This should fix the issue. Let me know if it doesn't. Alternatively, maybe you'll want to consider installing windows 10. I bet thunder vpn for windows 10 will work for you. I hope this helps!
Hi Everyone. My issue is a little different in that my FortiClient shows that it is connected, and I even get an IP address, but I cannot ping anything inside my network. I just get "PING: transmit failed. General failure." Here are screen grabs of my FortiClient and Windows versions:
Reinstalling FortiClient latest version and rebooting did not make any difference. If anyone have a fix it would be appreciated. I really do not want to reinstall everything form scratch.
I have the same issue as well. I was able to find a work around.
Once you connect to your VPN via Forticlient, on the main window it will tell you your assigned IP. Take note of that.
Go into your network adapters and find the Fortinet SSL Virtual Ethernet Adapter:
Highlight IPv4 and open properties.
Update the static IP with the one given in the Forticlient window.
It seems like the Forticlient software is not passing the IP over to the virtual adapter when connecting. Doing this manually will fix it. It's likely you'll have to do this each time you connect until there's a permanent fix.
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