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WhatsApp filetransfer not working

Hi All,


I want to allow WhatsApp and WhatsApp file transfer through application control, I blocked all categories under Application control and under application overrides allowed DNS,WhatsApp and Whatsapp_File.Transfer, I am able to send text messages but not able to send images. Any idea?




1 Solution
New Contributor



Even after allowing the WhatsApp on the application control, file transfering is not possible. Searching through log files I  could identify that file transfer is being blocked on Webfilter profiles under the categories of Instant Messaging.


You could either allow this category or just create a url filter allowing the domain * on the profile you are using in the policy.


That worked for me.


Best Regards

View solution in original post


im trying your suggestion @arturoleala add to ip4 policy, and put this policy before filter policy.

for now its oke, hopefully no complain from users today.


thank you 

New Contributor III

I have EVERYTING possible allowed/exempted, ports, URLs, applications.

Yet all my users complain that audio messages are not possible, as are media (pictures)

I do NOT use deep inspection (just certificate inspection)


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