Hi everyone, anyone can share if they know or theres a forum that i can look for for a break/fix procedure on above devices?
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hello @Siang4331
Could you please elaborate more on your issue?
As the break-fix procedure for FG-101F depends on the specific issue that you are experiencing.
Thanks,
Shaleni
trying to replace a new device due to current one broke down, can't even config / console in
Hi @Siang4331
If you are replacing the faulty FortiGate with the same model, and if you do have the backup configuration, you can restore the configuration file into the new device:
How to connect to console on Fortigate - https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...
The port1/mgmt port on the factory reset/new device will have an ip address 192.168.1.99, you may connect a PC/laptop with an IP in 192.168.1.0/24 subnet to this port and access the device GUI https://192.168.1.99 (User: admin Pass: "empty/no-password"
If you cant take access to the console, please raise support ticket.
they will check and proceed for RMA
Hi Siang,
Please elaborate on what exactly are you looking to troubleshoot as there is no general document for FG-101F and would depend on the technology that seems to be not working.
hi, as posted above same issue
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1517 | |
1018 | |
749 | |
443 | |
209 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.