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Clueless-Admin
New Contributor

Weird error using Policy Lookup

I'm setting up a new tunnel and during the troubleshooting when I use the Policy Lookup tool in the web GUI, instead of a detailed error like, "No policy exists for..." I this as an error: "(.*)"

Can anyone tell me what that means?

We have 2 VDOMS, and the policy lookup works as expected on the child VDOM, but our root VDOM is where the error is happening.policylookup.JPG

3 REPLIES 3
Mrinmoy
Staff
Staff

What is the forti OS firmware version?

Mrinmoy Purkayastha
akushwaha
Staff
Staff

Hi,

 

+++ Since when you're seeing this error?

+++ Did any changes are made which cause this issue?

+++ Could you please tell me the current firmware version?

+++ If the device is upgraded then the upgrade path was followed or not?

+++ Try to reboot the device once in downtime and check.

Regrads,

Abhimanyu 

 

Clueless-Admin
New Contributor

Got it sorted out. 🤦‍:male_sign:

I needed to create a static route to send the traffic to the tunnel interface.

Thanks!

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