Web filtering is not working as expected

[Micky182]

Hi, i've already exempted the url hsselite.com from webfiltering as in the attachment image.

i've tried with both regular expression with "api.hsselite.com" and wit wildcard "*hsselite.com", but i'm recieving this alert email from fortigate:

Message meets Alert condition

date=2020-04-01 time=14:53:40 devname=FW-Elettra devid=FGT60Fxxxxxx logid="0316013056" type="utm" subtype="webfilter" eventtype="ftgd_blk" level="warning" vd="root" eventtime=1585745620 policyid=1 sessionid=3637846 user="user01" authserver="fortigate-sso-agent" srcip=10.0.0.x srcport=52341 srcintf="internal1" srcintfrole="lan" dstip=52.9.81.184 dstport=443 dstintf="wan1" dstintfrole="wan" proto=6 service="HTTPS" hostname="api.hsselite.com" profile="Elettra_webfilter" action="blocked" reqtype="direct" url="/1/plain/config/payment_popup" sentbyte=1547 rcvdbyte=3784 direction="outgoing" msg="URL belongs to a denied category in policy" method="domain" cat=59 catdesc="Proxy Avoidance" crscore=40 crlevel="high" 

Now i don't really know if i've setup a wrong config.

Please is everyone that can support and tell me why fortigate is blocking this website?

Thank you very much for support.

[Toshi_Esumi]

You put the URLs in a wrong place. You need to enable "URL Filter" then put those URLs in there. Not at "Content Filter", which looks inside of the page.

[Micky182]

WTF!! i put urls in the wrong table XD!

Thank you very much!