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Hakam
New Contributor III

Web Filtering- Slow page loading.

We are currently experiencing an issue with slow page loading when web filtering is enabled at the policy level. When web filtering is disabled, the page loading speed is normal. The issue occurs on all websites especially first time browsing any websites, with load times ranging from 5 to 20 seconds.

26 REPLIES 26
Hakam
New Contributor III

I just try to disable. but no work for me.

 

"set auto-asic-offload disable"

AlexC-FTNT

because it has nothing to do with your issue. focus! 


- Toss a 'Like' to your fixxer, oh Valley of Plenty! and chose the solution, too00oo -
Hakam
New Contributor III

Just try and error while waiting solid solution

sw2090
SuperUser
SuperUser

no did not yet get any reply from TAC. Just opened the ticket an hour ago :)

-- 

"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams

-- "It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
sw2090
SuperUser
SuperUser

hm additionally I just noticed on two affected 100F that diag debug rating shows rtt > 50 (or even >100 on the 2nd server). In config system fortiguard these are already configured to use lowest latency location and protocol https with port 443.

But since annother 100F that still is on 7.0.15 and is not affected by this also has such rtts in diag debug rating. So I 'd say the rtt cannot be the reason.

-- 

"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams

-- "It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
AlexC-FTNT

additionally I have also noticed that the paint color of the new Fortigates has a slightly different shade of white. Not sure how this is valuable or related to the topic, but I am leaving it here for the world to investigate :)


- Toss a 'Like' to your fixxer, oh Valley of Plenty! and chose the solution, too00oo -
Poseidonas
New Contributor II

I have face the same issue when I'm trying to block facebook access. The problem has been solved when the policy blocks the Fbook access but NOT from any source but only from ethernet users. Maybe our cases are similar?

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Growth and comfort do not coexist.
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