Web Filter keeps blocking Anydesk Services

[pignouf]

Hi,

Old Checkpoint R77.30 user, I'm using now one cluster of FG100E with v5.6.7 build1653.

I'm having difficulties with Anydesk: all my workstations can't connect to Anydesk's services (error ssl_14090086).

Application Control is on with "Monitor all applications" default profile and no trace of Anydesk in Application Control Log

But in Web Filtering logs, it's full of  hostname "AnyNet Relay" or URL "AnyNet Relay/" sometimes with non resolved IP or the classic boot-*.net.anydesk.com or relay-*.net.anydesk.com with Unrated Categorie.

I've added Static URL Filter but no success. I can't add wildcard * expression in Web rating Overrides.

I've also made a rule for testing with any any all "Anydesk-Web" but this Internet Service have only 28 entries and i can't edit thoses.

The only thing that works: remove the Web filtering, and i don't want that.

If someone could give me some hints. 

Thanks.

[Belgarioz · Accepted solution]

I solved this adding two regexp exceptions in the Url Filter

anydesk.com

AnyNet Relay

See the attachment

[ahanda]

Im interested on this topic aswell.

I'm having same issue. Its because AnyDesk (Same as Spotify services etc.) services recognized as UNRATED.

I couldnt create exemption for Anydesk services  on webfilter and I dont want to allow unrated category.

[cosmodarkness]

Same here, has anyone solved this?

[cosmodarkness]

Finally, this worked for me: https://forum.fortinet.com/tm.aspx?m=163467

[mikeraut]

https://kb.fortinet.com/kb/documentLink.do?externalID=FD49866#:~:text=1)%20Go%20to%20Policy%20%26%20....

[Richy23]

Thank you very much @Belgarioz, it worked for me. I use a Fortigate 80E.

[benjikone]

Hi. 

I have same problem in my workstation, we use FG60E with v6.4. Some one can help us please?

[Belgarioz · Accepted solution]

I solved this adding two regexp exceptions in the Url Filter

anydesk.com

AnyNet Relay

See the attachment

[redrider · Accepted solution]

thank you Belgarioz, this helped a lot. On my site I had to add "AnyDesk Client" to get it fully working, see attachement.

[riaz43v]

@redrider @Belgarioz: It really worked for me and solved my problem. Thanks a lott guyz