Web Filter - Wrong categorization

[therculano]

Hello guys!

I have web filter configured on my fortigate 80F to my AD users and for the las 3 months it have been working fine, since last month a profile where the Web Chat category is permited started blocking the whastapp web. The logs tells the block is because the webfilter is categorizing whatsapp web as Social Networking. The FortiGuard Web Filter Lookup categorizes it as Web Chat, I created a web rating overrides to solve the problem but why my fortigate is categorizing it like social networking?

[jintrah_FTNT · Accepted solution]

here the access is not blocked based on url rating but based on IP rating. 

dstip=157.240.222.60

ratemethod=ip

And the IP is rated under social networking, and hence should be blocked.

best regards,

Jin

[therculano]

Thanks, Jin! That's it! 

[jintrah_FTNT]

FortiGuard Rating attached.

best regards,

Jin