WLC Issue

[the_recova]

Hi ,

we are using fortiwireless controller 50d and u221e ap in our network we are having 2 issue's

1. automatically ap's are rebooting (we checked the power and data cable are fine )

2. Signal is fluctuation also there if user connect to he wifi in their laptop signal bar is going up and down still the user not facing connection drop 2 day's of continues working they facing pack loss also happening

while ping the AP ip address we are getting TTL EXpire in Transmit

[kieronrob]

Hi,

Please give more information on your installation:

1. Number of APs connected to WLC

2. Are they all the same model AP

3. What firmware version is loaded on the WLC and AP

4. What mode are the APs in (L2/L3)

5. Is the traffic tunneled to the controller

6. Are the SSID in separate VLANs

7. Do you have band steering or 802.11r/802.11k enabled

8. Do the APs have POE or external power (12V) power