Just in case someone runs into this same issue. We ran into a problem where users were complaining prime video would not load on their apple devices. Turns out the "Known Exploit" signature is blocking the videos but not the app itself. Turning off the specific signature fixes the issue. Not sure if this is intended or a false positive.
Absolute Date/Time2021/07/14Time16:06:22Session ID334183039Virtual DomainrootAgentPrime%20Video/8.330.7424.12
ActionblockedPolicy ID17
Profile NameTest FilterEvent ID90300017DirectionrequestSeverity MessageKnown ExploitsLog ID1200030248TypeutmSub TypewafEvent Typewaf-signatureSource Interface RolelanDestination Interface Rolewan
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