Very slow download of larger files

[Alfonziino]

Hi, 

I have FG-501E with FortiOS 7.2.6 and I don't know why downloading larger files (20-30MB) via Proxy from some websites is very slow (1bps). I've tried disabling the Antivirus profile but that didn't help. I thought the problem might be in "Comfort Clients" so I turned it off but downloading is not working at all. Does anyone have any idea?

Thx :)

[mle2802]

Hi @Alfonziino,

What do you mean via proxy? Are you using a proxy server for downloading files? Can you try to download directly from the file source instead of using proxy and see if the speed increase?

Regards,
Minh

[Sheikh]

Hello @Alfonziino 

Its not clear from initial description but do you have configured some sort of Traffic shapping enabled/configured ?

Is there any other upstream firewall ? 

what are the logs showing about those websites ?

Is it only happening with some specific websites ?

regards,

Sheikh