VPN stuck at status 98%

[FKribs]

We are running Windows Server 2012 R2. We have installed the most recent FortiNet client (vpn only), version 5.2.0.0591. We have configured an SSL-VPN connection. When we click on the " connect" button, the status progresses all the way to 98% and then hangs. We have disabled the windows firewall, do not have any anti virus software installed, no group policies are being applied, and no other applications are running when we attempt to make the VPN connection. Thanks for helping!

[denniswong34 · Accepted solution]

Hi All,

I just fix it by apply this fix and re-install fortigate client.

https://skydrive.live.com/redir?resid=86BDD34D41D3E179!2065&authkey=!AAeyjPB4O4uVxek

You may find the detail from this forums. Hope this could help you all. Thanks.

https://supportforums.cisco.com/discussion/11682811/anyconnect-msi-installation-failed-windows-7

[claumakurumure]

This is for windows 8.1 windows 8.0.works perfect on my machine with 4.3.5.472 Message from Fortinet for Windows 8.1 Bug #0232764 is opened for this issue and our developers are currently investigating together with Microsoft support to find a solution for this. We noticed also an issue for the direct Forticlient SSL connection for workstations that were upgraded from Windows 8.0 to Windows 8.1, is some cases this issue was resolved by unistalling the forticlient, rebooting the workstation and reinstalling the Forticlient. Even if the bug is currently opened please perform the following when you have one user that can' t connect: - Check the windows system support for the sslvpn driver. Our sslvpn driver is a virtual PPP adapter, for it to work properly, it needs the following: From Windows Services (run:services.msc), check Telephony (TapiSrv) service is enabled and running From Device Manager, select “View->Show hidden devices”, then open “Network Adapters”, check “WAN Miniport (IP)” is enabled and running properly.

[FKribs]

We have uninstalled, rebooted and reinstalled over 10 times now with no change. We have now set the Telephony service to enabled and running. We have also checked the " WAN Miniport (IP)" and verified that it is enabled. The same problem is still happening.

[Brady_R__Houser]

We had the problem when we used an old, or too new version. You could try a different version. Sometimes the newest one doesn' t work as well.

[Dipen]

Not a new error. I work with a Forti Gold Partner..we faced this issue with numerous customers. No solution in place,,,probably a bug.. Workaround is to use an old SSL-VPN client like Ver4 MR2 client...it worked for us

[Dipen]

If you need VPN only please don' t use FortiClient use SSLVPN client (few hundred KBs) instead. I was referring to SSL-VPN client only in my last post.

[FKribs]

We searched the internet and found an old version (SSLVPN v4.0.2297) of SSL VPN client only and we have the same issue. It gets stuck at " Status: Connecting...(98)" . After 60 seconds, it appears to time out and automatically disconnect.

[oheigl]

If you get stuck at this percentage, in my cases usually a proxy is defined in the IE settings, can you disable the proxy configuration and try again? Kind regards, Oliver

[FKribs]

This is Internet Explorer 11. There is a " fortissl" connection in the " Dial-up and Virtual Private Network settings" . If we click on the " settings" button or the " LAN settings" button, the proxy server sections are unchecked and nothing is configured here.

[oheigl]

Hmm, have you tried to remove the SSL client and connect via the SSL VPN web portal and download it directly from the FGT (the installation package)?

[FKribs]

Can you explain what the SSL VPN web portal is? We were provided the SSL VPN Client from a third party software company, so we are unfamiliar much else.