VPN. not jabber conection

[Danielvalm]

i am new in firewall and have the next issue: I have set up a VPN on the forti 80c and is working properly, the problem is that when I make a call from a LAN to a Jabber (VPN) is not connected. Now when I make the call from the Jabber VPN to a phone in the LAN connecting but I don´t have Audio.

[Toshi_Esumi]

If other traffic works fine and they're SIP phones, try below to disable session-helper and ALG.

http://kb.fortinet.com/kb....do?externalID=FD36405

[Danielvalm]

Thank you Toshi

Make the changes you mention but the result is the same