VPN disconnect - time out

[techsdd]

Hi,

First, I am new with fortinet products and I'm beginning the training with this products. Sorry for my english, it's my second language.

I have a problem with vpn connection from a customer. After a moment, it disconnect.We use forticlient.But I can access directly to the installation.

  I checked the parameters : In phase 1 keylife : 84600 the checked box : dead peer detections and not traversal Phase 2 : keylife : 84600 checked box : enable replay detection and enable PFS   Thank you If you have other solutions or more informations. Regards,

Pierre

[vmartin_FTNT · Accepted solution]

The FortiGate Cookbook has a page about troubleshooting IPsec VPN that might help, you can find it here: http://cookbook.fortinet.com/ipsec-vpn-troubleshooting/

In particular, the last one sounds like a possible solution: If your VPN tunnel goes down often, check the Phase 2 settings and either increase the Keylife value or enable Autokey Keep Alive.

[techsdd]

thank you I will try this.

Pierre