Hi,
we have a FG 200B with 4 FortiAP. We use guest access via captive portal.
I have a problem when users with ipad/iphone connects via guest portal, and after turning off their screens/locking devices they need to re-authenticate all the time.
Is there any way to keep the authentication alive for a timeout , even if the IOS devices turns of their Wifi momentarily during locked screen?
I have set the auth timeout to 480 minutes, but this doesnt help.
we are running 5.0 patch 4 on the FG and 5.0 build 048 on the AP' s.
As a side note, I can get the same behaviour on a PC, if I disconnect the SSID and re-connect. So my question is if authentication can be remembered even so?
Thanks!
/Mikael