Users from OS X,IOS and Android can't acces WiFi

[apolis]

Hi,

We are using Fortigate 100D with FAP221C. WiFi access is made by using WPA2 enterprise and LDAP groups.

Users from windows laptops are connecting fine, but we have problems with OS X and mobile phone users.

All time it's prompted for user name/password and they can't access WiFi. LDAP servers are working fine

because before we migrated from Juniper to Fortigate they are used in same way for WiFi access.

Also strange is so exactly same setup in different office is working fine.

Can somebody has idea what's going on?

[jpgrilo]

Hello 

I am having a very similar problem with a similar setup 

Fortigate 100D v5.2.4,build688 with FP221C with v5.2-build0245.

Active directory running Windows 2012 R2

All computer authenticate with out a problem but all de mobile devices fail to authenticate.

Did you reach any conclusion on how to solve this matter? 

[apolis]

I contacted Fortinet support and they told me so it's not support in this way. I don't believe because it's working for me in remote site !! Finally I switched to RADIUS authentication, using windows 2012 R2 radius server with NPS server and remote LDAP groups from AD. After that everything is working perfect for IOS,Android, OS X and Windows laptops.

I believe there is some kind bug in FortiOS.