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Charlton_CKOG
New Contributor

User stuck at TOC can't click "I Accept" after checking box

HI All, 


We are having trouble with a user whom after a fresh install of Forticlient, can not get pass the first Terms and Conditions screen where they would normal check the box to agree to the terms, and click the blue "I accept" button. 

When they check the box for the Terms and Conditions of Use box, they are unable to click past the " I Accept" button. It just does nothing so they are unable to use the software.

There have been numerous restarts and uninstall/reinstalls done to get pass this and no luck. 

Has anyone ran into this issue and got pass it? If so, what was your fix?

Forticlient Version 7.0.7.0345

Charlton_CKOG_0-1672939973017.png

 






1 REPLY 1
srajeswaran
Staff
Staff

Can we try a lower version to check if its version issue?

Regards,

Suraj

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