User can't connect SSL-VPN with forticlient when belongs to diferents User groups

[nlisi]

A user can't connect SSL-VPN with forticlient when belongs to diferents User groups or when is used alone but still belong to an user group that is used in other policy.

After setting up different groups of users to access via SSL VPN FortiClient I noticed the following problem. Given the policies from ssl.root to internal and allowing the user group VPN-users created in the source I can connect with my user. Now if I add a different policy from ssl.root to internal but with other services or ips to which I get and also use a user instead of the entire group but to which the user belongs, that user automatically can not connect any more by VPN throwing an error in the VPN-logs "failed to SSL user logged in"

The workaround I found was the following. Add the range of IP VPN in a policy to have access.