User (Restricted_User) cannot view logs

[Pham_Phu_Cuong]

Hi everybody,

I'm using FAZ-VM64 5.2.3. I have one user with restricted_user profile created before I enabled the ADOM feature. Now this user is set with All ADOMs but not be able to view any logs from FortiView>Log View>Traffic for any ADOM. Other users created after the ADOM feature being enabled can view normally. 

I tried deleting that user and recreate user with the same username but the situation doesn't change.

What is wrong and what should I do to fix this. I want the same username to be used.

Thanks,

Pham Phu Cuong

[scao_FTNT]

not sure if issue is for local admin or remote admin?

Thanks

Simon

[Pham_Phu_Cuong]

What do you mean by "local admin" and "remote admin"?

Thanks,

Cuong

[scao_FTNT]

local admin is using local user/pass for authentication

remote admin is configured with remote authen server like LDAP etc

Thanks

Simon

[scao_FTNT]

so in CLI, can you see any config difference for this not working user and other working users?

Thanks

Simon

[Pham_Phu_Cuong]

Hi Simon,

Sorry for the late reply.

It's a local account.

If you mean the "get system admin user ____" then it shows no differences with other working users accept for the ADOM section, as other users are limited to only one ADOM.

Thanks,

Cuong