Upgrading firmware while in HA Configuration

[YtseJam]

Hi all,

I have a problem with my two FG-80C that I need to upgrade with a new firmware (v5.2.3). They're in HA configuration as one is the main and the other is backup. I uploaded the firmware to the primary firewall, then it restarted but after that nothing changed. Its still on the old firmware after boot up. I check already the "boot up new firmware" before I upload the firmware.

Now, for my question, Is there an issue or procedure in upgrading a firmware while in HA configuration? Or there are things to do first before upgrading the firmware? Any help, tips, info or procedure how will I upgrade mine will be much appreciated. Thank you.

Regards,

JAM

[gschmitt]

I asumme I had the exact same issue as you in the past (tho with different devices)

I assume your secondary device did upgrade but the primary did not.

Sadly we contacted the support for this one but didn't get a decent answer.

I'd recommend factoryresetting the secondary device and reform the cluster

What we did: disconnecting the units, update them individually and reform the cluster, sadly this will mean the cluster update will never work properly

[YtseJam]

Thank you for your reply gschmitt!

Anyway, it works already to me. I uploaded again the firmware then this Morning when I access the firewall, it has already the 5.2.3 firmware. Its just delayed to take effect.