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RNFZ
New Contributor

Unable to unsinstal Forticlient - ZTFA v7.0

Hello,

I can't uninstall FortiClient Zero Trust Fabric Agent. When launching the forticlient setup to uninstall, I have only the repair option that is activated. ( if i launch this one i have a fatal error). Below the "Remove" grey button, it is indicated:   "Forticlient cannot be removed while registered to EMS".

I can't use it anymore because I think that since v7 the VPN tab is not available. My client with whom i use a vpn connection asked me to install an old version of forticlient. 

Could you please help ?

1 Solution
Anthony_E
Community Manager
Community Manager

Hello RNFZ,

 

Could you please have a look into this document?:

 

https://docs.fortinet.com/document/forticlient/7.0.0/administration-guide/7962/uninstalling-forticli...

 

Regards,


Regards,

Anthony-Fortinet Community Team.

View solution in original post

3 REPLIES 3
Anthony_E
Community Manager
Community Manager

Hello RNFZ,

 

Could you please have a look into this document?:

 

https://docs.fortinet.com/document/forticlient/7.0.0/administration-guide/7962/uninstalling-forticli...

 

Regards,


Regards,

Anthony-Fortinet Community Team.
RNFZ
New Contributor

Hello, by unlocking the setting configuration it works. thanks.

Anthony_E
Community Manager
Community Manager

Thank you!!

Anthony-Fortinet Community Team.
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