Unable to toggle on FortiGuard Spam Filtering

[mhrth]

Hi!

I am unable to toggle on any of the FortiGuard Spam Filtering features. I tried created a new profile but neither of the it works. Really appreciate if anyone have any explanations/solutions for this issue. 

[metz_FTNT · Accepted solution]

Hello,

Try to toggle the profile to "Feature set  Proxy based"

[metz_FTNT · Accepted solution]

Hello,

Try to toggle the profile to "Feature set  Proxy based"

[mhrth]

Thank you! I am able to toggle the settings. However, once I turned on to proxy based in both email profiles and policy, I am unable to receive any email.

[mzainuddinahm · Accepted solution]

Hello mhrth,

What is the firmware version on Fortigate? As suggested try changing to Proxy-based & make sure you have the right admin rights to make changes to a security profile.

Best Regards,

Mohammed Ahmed