Created on 09-06-2023 09:00 AM
Hello
hope you can help me, i configure a smtp server with office 365 account. test was sent without any issue, but when i try to sent a fortitoken to any user it shown the mesage
Created on 09-06-2023 09:21 AM
Can you try to resend the test email? May be O365 has blocked the email address
Created on 09-06-2023 09:27 AM
Are you using FortiToken or FortiToken cloud?
Created on 09-06-2023 09:34 AM
It is solved now, it wasnt set as defaul sender the smtp service, i saved two times and didnt work, i uploaded to lastest version and it worked.
thank you Anignan for your replies.
Created on 09-06-2023 09:42 AM
Hi @gvasquezn
Great i see by default it is using the local Mail Server..
Created on 09-27-2023 01:04 AM
It may be related to the certificate.
https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Configure-Microsoft-Office-365-SM...
Created on 09-27-2023 01:05 AM
You must also mark your Office365 definition as the default SMTP server.
Created on 09-27-2023 04:57 AM
in fact both of your replies were right. it was my solution.
thank you!
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