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nonomer174
New Contributor

Unable to see device license for 1 fortigate in fortimanager


Dear
I'm Unable to see device license for 1 fortigate in fortimanager ... FMG version 6.4.7
see attached snapshot .

screenshot fmg.png

 

 

6 REPLIES 6
Anthony_E
Community Manager
Community Manager

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
nonomer174
New Contributor

OK , waiting for help

funkylicious
Contributor III

Hi,

 

Is the FGT registered in the Support portal under the same account as the one where FMG is ?

geek
geek
nonomer174
New Contributor

Yes

funkylicious

That's good.
Have you tried selecting it and hit Refresh and/or Check license ?

geek
geek
nonomer174

yes everything is done .

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