Unable to reach virtual server on a VLAN

[roberto_papa]

Hi,

I've created virtual servers on Fortigate (eg: mail.customer.com, phone.customer.com...) and all works on LAN, but when i connect my pc to a VLAN i can't reach no one of them, so if (for example) i want to connect to my mail server it didn't works.

I'm able to ping mail.customer.com (return public IP).

I've created firewall policy rule but i'm not sure how to create static route and/or policy route.

Can you help me?

Thanks.

[adambomb1219]

Need way more details here.  Does DNS work?  Is there a policy in place?  Is this inbound NAT using a virtual IP?  Something else?

[dingjerry_FTNT]

Hi @roberto_papa ,

Could you please attach the FGT config? 

Or at least share the VIP configurations and relevant firewall policies.

[Sheikh]

Hello @roberto_papa 

With this limited information, it would be difficult to provide or suggest next action plans.

regards,

Sheikh