Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
krishna_konduri
New Contributor

Unable to ping

Hi, I am unable to ping any of the public Ip from the Fortigate CLI. That is the reason it is showing license information as unreachable. Please help me in resolving the issue. Thanks in advance..
Regards, Krishna
Regards, Krishna
12 REPLIES 12
Matty28
New Contributor

Hi Are you running Vdom' s by any chance?
Wenlong_Qin_FTNT

You should be able to ping default gateway from the CLI. If not, you may have wrong default gateway setting. If you can ping default gateway from the CLI, please make sure your firewall setting had enabled NAT.
lhou_FTNT
Staff
Staff

I guess it is the mgmt VDom issue. Your mgmt must be set to another VDom. It is common on 100D because old builds by default set the mgmt-Vdom to a internal VDom. You only need set back the mgmt-Vdom to root to solve this problem
li hou
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors