Unable to login to fortinet support page.

[Kolppanen]

Hi!

Last week I experienced problems trying login to fortinets support page (https://support.fortinet.com/Main.aspx).

At first I assumed some kind of maintenance was going on so I ignored it but the problem still persists.

Every time I click on login I get redirected back to the login page, I never get the chance to enter my credentials.

The browser I am using is IE11 version: 11.0.9600.19080.

This is the url it’s trying to redirect me to when I click on login: https://support.fortinet.com/SSO/login.ashx?ReturnUrl=%2fMain.aspx

Is anyone else experiencing similar problems?

I have an ongoing ticket that will soon be closed if I don't update it.

[hohosecure · Accepted solution]

Hi,

I had similar problems, clearing the cache in my browser seemed to fix it.

HoHo.

[Kolppanen]

Hi!

Clearing the cache worked wonders.

Thanks!