Unable to login to FortiananAlyzer after upgrading

[Abderrahmane]

Dear all,

I can't log to fortianalyzer 200F after upgrading from v5.6.3 to v7.0.8 (authentication failed. Please try again...)

Noted that the same issue appear using the console cable (or a directly connected network cable).

Thank you in advance for your cooperation.

[ebilcari · Accepted solution]

I did a quick search internally and this is a known issue caused by upgrades done without following the upgrade path. In your case it looks like you upgraded directly from 5.6 to 7.0. The solution is shown in this article it's a bit long but it looks like is the only way.

[ebilcari · Accepted solution]

I did a quick search internally and this is a known issue caused by upgrades done without following the upgrade path. In your case it looks like you upgraded directly from 5.6 to 7.0. The solution is shown in this article it's a bit long but it looks like is the only way.

[Abderrahmane · Accepted solution]

Thanks, it works, I managed to reset the administrator password by loading the firmware via tftp as your suggestion.
I used this article.