I get a 'driver is not digitally signed' error for each of the services it tries to install.
No option to 'continue anyway', followed by a roll back. 5.2 installs fine.
5.4 has installed correctly on my Mac. Any ideas before I tackle another 50 machines?
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Hi
check this - https://technet.microsoft.com/en-us/library/security/3033929
FortiClient 5.4.0 use digital signing SHA-2 and for Windows 7 SP1 and Windows XP you need install this update.
Info from Forticlient Release notes:
Installing on Windows 7 and Windows XPFortiClient 5.4.0 files and drivers are digitally signed using SHA2 certificates. Microsoft Windows 7 and Windows XP are both known to have issues with the verification of SHA2 certificates. Ensure your Windows system software updates are up-to-date before installing FortiClient 5.4.0 on either of these two platforms.NSE8 #3111
Qs:
Did you try to uninstall any previous FClient ( please make cfg backup ) and then install or is this a new installation?
Have you tried more than one machine?
If it's a digital_sign issue maybe support needs to be involved to look and ensure the signtool was done for the package. I would open a case with TACsupport if you still have problems.
PCNSE
NSE
StrongSwan
Hello Lynas
Apparently I've a similar problem... Do you think it's about version 5.4?
Hi
check this - https://technet.microsoft.com/en-us/library/security/3033929
FortiClient 5.4.0 use digital signing SHA-2 and for Windows 7 SP1 and Windows XP you need install this update.
Info from Forticlient Release notes:
Installing on Windows 7 and Windows XPFortiClient 5.4.0 files and drivers are digitally signed using SHA2 certificates. Microsoft Windows 7 and Windows XP are both known to have issues with the verification of SHA2 certificates. Ensure your Windows system software updates are up-to-date before installing FortiClient 5.4.0 on either of these two platforms.NSE8 #3111
Thanks Ron, I was to lazy to find that MS techdoc. I have a Windows 7 host here and will try a update later on and report but it's probably a signing issue.
PCNSE
NSE
StrongSwan
Hi,
I have the same problem. I have admin access on my laptop, I run the installation under administrator, yet:
Service 'FortiShield' (FortiShield) failed to start. Verify that you have sufficient privileges to start system services.
Tried it on 3 computers, only one worked.
Couldn't find how to attach the installation log.
Thanks.
Ron_Uss wrote:HiHi
check this - https://technet.microsoft.com/en-us/library/security/3033929
FortiClient 5.4.0 use digital signing SHA-2 and for Windows 7 SP1 and Windows XP you need install this update.
Info from Forticlient Release notes:
Installing on Windows 7 and Windows XPFortiClient 5.4.0 files and drivers are digitally signed using SHA2 certificates. Microsoft Windows 7 and Windows XP are both known to have issues with the verification of SHA2 certificates. Ensure your Windows system software updates are up-to-date before installing FortiClient 5.4.0 on either of these two platforms.
I have same problem.
Thank you for your information.
--------------------------------------------------
FCNSA/FCNSP
Ron_Uss wrote:Hi
check this - https://technet.microsoft.com/en-us/library/security/3033929
FortiClient 5.4.0 use digital signing SHA-2 and for Windows 7 SP1 and Windows XP you need install this update.
Info from Forticlient Release notes:
Installing on Windows 7 and Windows XPFortiClient 5.4.0 files and drivers are digitally signed using SHA2 certificates. Microsoft Windows 7 and Windows XP are both known to have issues with the verification of SHA2 certificates. Ensure your Windows system software updates are up-to-date before installing FortiClient 5.4.0 on either of these two platforms.
Worked Here!! Thanks a lot.
I have win 7 pro installed, when I try to install fortilcient 5.4 I get an error "Please install windows patch kb 3033929 before installing forticlient." I tried to install this update and its also and update is not installing. Anyone can help me out?
adil wrote:I have win 7 pro installed, when I try to install fortilcient 5.4 I get an error "Please install windows patch kb 3033929 before installing forticlient." I tried to install this update and its also and update is not installing. Anyone can help me out?
Wthat's the error? Did you look in event viewer?
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