Unable to establish vpn

[hdvries]

Hi all,

we are having much problems with ssl vpn on a fortigate 90 d.

Some of the users are experiencing the error, unable to establish vpn,

some are hanging on 98%

some are getting connection but no traffic or ping to the work resource.

Fortigate 90 D

most of the time when the error occurs also the webinterface isnt reachable.

we are running: 

v5.2.7,build718 (GA

workstations all are windows 10 pro x64 

anyone else having these issues, 

please any comments or advice are welcome.

[Toshi_Esumi]

I would assume anybody who uses FortiClient experiences "98%" issue at least once. It gets stuck when Windows Upgrade happened but still waiting for the user to shutdown-then-bootup or restart to complete installation and clean up everything behind the scene. After that, the client connect fully again. "getting connection but no traffic" is likely the same issue. Try rebooting the PC and see if WinUpdate tryies completing the installation.

But webinterface reachability should be a different issue, because its on the FG side not on the client side.

[hdvries]

Hi 

Thanks for reply.

Getting stuck i will try it again today. (also no traffice issue)

ill let you know

regards

[ede_pfau]

Also, consider upgrading to v5.2.8, released some days ago. No new features, just fixes.