Was this working earlier? Can you run wireshark on the mac and collect the packets while the connection is attempted to see if there is any packets/communication with Fortigate. Do you see anything on forticlient logs/debugs?
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.
Hi, To understand the issue better, can you provide me more information about the issue:
1) Are the windows user able to connect: 2) is this happening for all MAC users or only some: 3) have you tried a different version of FortiClient: 4) Are you trying to use IPsec or SSL: 5)Can you provide the output of the following commands when you are trying to connect to the SSL VPN from that machine:
diag vpn ssl debug filter src-addr4 x.x.x.x --- where x.x.x.x is the public IP of user machine.
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